Standard Operating Procedures for Military Honors

Attached is the instructions from Edward McCray from the Casualty Assistance Center at Fort Hood about proper requesting procedures from the National Personnel Records Center during the shutdown.  The turn around time is approximately 72 hours. 

Due to the sequester the standard operating procedures and the time frame for requesting Military Honors has changed again..  Below are the new Standard Operating Procedures and fill in form which became effective April 5.

Effective October 1, DFW National Cemetery:  All Army requests for Honors must go through the Fort Hood CAC, and must be received no later than 48 - 72 hours prior to service date.

Click here for the newest fill in form.  Click here for Standard Operating Procedures for Military Honors from Fort Hood.

Additional Memorandum outlining Standard Operating is listed below:

Here is information about a stipend available for Members of VFW or VSO who assist with Military Honors. 
 

IMWE-HOD-HR-CAC                                                                                                      1 April 2013

MEMORANDUM FOR Texas Funeral Commission

SUBJECT:  Standard Operating Procedure (SOP) for Requesting Funeral Honors From Fort Hood

1.  The goal of the Fort Hood Casualty Assistance Center is to provide Funeral Honors for all Veterans, Retirees, and Active Duty personnel in our area of responsibility when requested by the family.  The purpose of this SOP is to establish and improve our relationship with the Texas Funeral Commission and the funeral homes in our area of responsibility. 

2.  This SOP will assist Funeral Directors in processing military requests for Funeral Honors for fallen Army Veterans and Retirees.  The procedures and timelines listed must be followed to ensure that we are providing the correct service for the fallen service member and the next of kin.

3. The Fort Hood Casualty Assistance Center has 126 personnel available to perform Funeral Honors Our normal business hours are Mon-Fri, 0730-1600.  Funeral Honors coordination must adhere to our normal business hours and the below timelines in order to give the military units providing the teams adequate reaction time.  Our area of responsibility is divided into four categories.

  1.  Local:  The funerals conducted within 80 miles of Killeen/Fort Hood.  This area stretches from Hamilton County (north) to Travis County (south).  Requires request 48 hours prior.
  1. One Day:  The funerals conducted more than 80 miles away from Killeen/Fort Hood.  This area stretches from Montague County (north) to Bastrop County (south) and from Nolan County (west) to Cherokee County (east).  Requires request 48 hours prior.
  1. Two Day:  The funerals conducted more than 200 miles from Killeen/Fort Hood.  This area stretches from Midland County (west) to Shelby County (east). Requires request 48 hours prior.
  1. Three Day:  The funerals conducted more than 250 miles from Killeen/Fort Hood.  This area stretches from Crane County (south) to Dallam County (north).  Requires request 72 hour s prior.

4. Responsibilities of the Funeral Director:

a. When the Funeral Director receives a request for military honors from the next of kin, it is their responsibility to ensure they obtain the proper discharge information from the family or Veterans Administration (VA).  The discharge information can be a DD Form 214, Certificate of Honorable Discharge or any other verification from the VA as long as it contains the name, rank, character of service, and years of service.  The funeral director should advise the family of the timelines required to coordinate and obtain an honors team for the family’s consideration in scheduling the funeral date.

 

       b. The Funeral Director must fill out the Military Funeral Honors Request Form located on the Texas Funeral Service Commission website.   Once the Funeral Director has all of the necessary information, they must call this office at (254) 287-7200, between the hours of 0730 – 1600, Mon-Fri, during normal business hours to request military funeral honors.  Fax Request Form and discharge information to (254) -288-5620.   The Funeral Directors must call to verify receipt.  Note: Due to recent staff reductions and requirement to give military units adequate response time to provide funeral teams, requests submitted on week-ends and federal holidays will be picked up the following business day to coordinate.  Therefore, funerals scheduled for Mondays, or Tuesdays following a Monday holiday, must be received in the Fort Hood Casualty Assistance Center no later than 4:00 pm on the Thursday prior to allow one normal business day to coordinate and obtain requested support.

5. To ensure that our Honor Teams arrive safely and in a timely manner, we request the following information:

  1. If the requesting funeral home is within (a-c above), the director must notify this office at least 48 hours in advance after ensuring discharge information is correct. Requests received less than 48 hours prior may not be supportable.
  1. If the requesting funeral home is within the three day area (d above),  the director must notify this office at least 72 hours in advance after ensuring discharge information is correct. Requests received less than 72 hours prior may not be supportable.

6. In an effort to ensure that we continue providing quality service to our Fallen Heroes and their families, we request this information be disseminated to all funeral directors in our area of responsibility.

7. Below is a list of the Fort Hood Casualty Assistance Center area of responsibility which consists of 175 counties. 

8. Point of contact for this SOP is Edward B. McCray, Jr., Memorial Affairs Coordinator at COMMERCIAL: (254) 287-7200, or Fax: (254) 288-5620.


            

Fort Hood Casualty Assistance Center

Area of Responsibility

175 Counties

 

 

Anderson

Andrews

Angelina

Archer

Armstrong

Bailey

Bastrop

Baylor

Bell

Blanco

Borden

Bosque

Bowie

Brazos

Briscoe

Brown

Burleson

Burnet

Callahan

Camp

Carson

Cass

Castro

Cherokee

Childress

Clay

Cochran

Coke

Coleman

Collin

Collingsworth

Comanche

Concho

Cooke

Coryell

Cottle

Crane

Crockett

Crosby

Dallam

Dallas

Dawson

Deaf Smith

Delta

Denton

Dickens

Donley

Eastland

Ector

Ellis

Erath

Falls

Fannin

Fisher

Floyd

Foard

Franklin

Freestone

Gaines

Garza

Gillespie

Glasscock

Greg

Gray

Grayson

Grimes

Hale

Hall

Hamilton

Hansford

Hardeman

Hartley

Haskill

Hemphill

Henderson

Hill

Hockley

Hood

Hopkins

Houston

Howard

Hunt

Hutchinson

Harrison

Iron

Jack

Johnson

Jones

Kaufman

Kent

Kimble

King

Knox

Lamar

Lamb

Lampasas

Lee

Leon

Limestone

Lipscomb

Llano

Lubbock

Lynn

Madison

Marion

Martin

Mason

McCulloch

McLennan

Menard

Midland

Mills

Milam

Mitchell

Montague

Montgomery

Moore

Morris

Motley

Nacogdoches

Navarro

Nolan

Ochiltree

Oldham

Palo Pinto

Panola

Parker

Parmer

Potter

Rains

Randall

Reagan

Red River

Rockwall

Roberts

Robertson

Runnels

Rusk

Sabine

San Augustine

San Jacinto

San Saba

Schleicher

Scurry

Shackelford

Shelby

Sherman

Smith

Somerville

Stephens

Sterling

Stonewall

Sutton

Swisher

Tarrant

Taylor

Terry

Throckmorton

Titus

Tom Green

Travis

Trinity

Upshur

Upton

Van Zandt

Walker

Washington

Wheeler

Wichita

Wilbarger

Williamson

Wise

Wood

Yoakum

Young